Solutions

Yodel™ AI

Human Powered A.I.

Application

Yodels™ Human Powered Agents can be leveraged across a myriad of Verticals and Applications. Our agents are currently being utilized in the following Applications & Markets

Live Agent - BPO

Want an experienced Live Human handing your Calls? No worries Yodel™ does that too! With our experience in running call centers we didn;t just build an AI agent Center, Yodel has live agents standing by to handle any type of campaigns.

If you already have your live agentes and want to test out Yodel’s™ HP A.I. agents to prove out our cost savings and productivity then keep reading below….

Internal Call Center Operations

Whether you have 1 location or multiple spread across the Globe Yodel™ Can assist in your Internal Call Center Operations by allowing you to access our thousands of Agents for instant scalability. Whether you handling customer services, support our inbound/outbound sales efforts, Yodel™ has agents ready to assist.

OutSourced BPO Companies

Do you have campaigns that take up resources but are low complexity? Do your live agents get burned out of saying the same exact script over and over? You’re not alone. Many BPO companies are putting highly skilled agents on low complexity campaigns, and increase turn over and low performance. Why not leverage Yodel’s™ AI Agents to assist in your campaigns and reduce your costs, while increasing productivity and performance for your clients!

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Inbound Customer Experience

When your customers call you, they want a live agent. Sure there are times where they call to check a balance, pay a quick bill and an IVR works fine. However for many other calls the customer is looking to speak to the right party quickly. They navigate your IVR and often just keep hitting Zero for an operator. Let Yodel’s™ Human Powered AI agents be the voice of your company and provide a high quality Human Touch that engages your customers, increases their satisfaction and puts them in the right channel accurately and quickly. If the call merits, Yodel™ agents can actually handle the call from start to finish, without even needing to transfer to one of your live agents. You’ll be surprised how much our agents can handle!